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As a result of our fast processing and shipping timeframes, once an order has been placed, we are unable to edit or cancel your order.If you need to return your order, please complete our <a href="https://www.woolino.ca/pages/woolino-returns-request">Woolino Return Request Form</a> and our customer care team will assist you with your order.If you forgot to apply a sale code, send us an email and our team will be happy to help! There is no need to cancel your order or place it again. We can retroactively apply eligible sale codes.&#xA0;Please email <a href="mailto:contact@woolino.com">contact@woolino.com&#xA0;</a>with any additional questions.Thank you for your understanding!

As a result of our fast processing and shipping timeframes, once an order has been placed, we are unable to edit or cancel your order. If you need to return your order, please complete our Woolino Return Request Form and our customer care team will a

Can I cancel, change, or edit my order?

Shipping

Why Woolino?

Our Promise

About Woolino

My baby is cold when wearing the Sleep Bag

Why isn't my Space sleep bag glowing?

Will the 4-Season be too warm and what is Ecolino?

Why doesn’t the sleep bag have sleeves? Won’t my child get cold?

What is the TOG rating of your sleep bags? Are they winter or summer weight?

How do I know if my child is hot or cold?

What to wear when sleeping in a Woolino 4 Season Sleep Bag?

What to Wear Guide & More

Basic / Classic Sleep Bag Sizes

Should I size up my sleep bag?

When can I begin using your Basic or Ultimate Baby Sleep Bags?

Women's Jacket Size Guide

Base Layer Size Chart

When should I discontinue use of the underarm snaps?

When should I use the under-arm adjustment system?

When can my baby start using Woolino Ultimate Baby Sleep Bags in size 2m-2yr? How long will my baby fit in this Woolino sleeping bag?

Which Woolino sleep bag style is best for my child?

What size sleep bag is best for my child?

Size Guide and Recommendations

What detergent is best to use with my merino wool products?

Comforters and Pillows

Lambskin Rugs

How To Wash Merino Wool Sleep Bags and Clothing

How to remove stains from wool?

How should I care for my Woolino sleep bag?

Why does wool smell or have an odor when it gets wet?

Does the sleep bag need to be washed before the first use?

Wash and Care Instructions

Warranty Request Form

How do I make a return?

Returns & Warranty Guidelines

Returns & Warranty

Is pilling normal?

Do you offer larger sizes of your sleep bags?

When will you have more stock?

What is the GSM of your merino items?

Where does your product ship from?

Do you have a larger size of the Toddler Blanket?

Is your wool ethically sourced?

Will my baby's feet get cold when using the Sleep Bag with Feet?

How can I connect with you about a collaboration or partnership?

How do your gift cards work?

Any new products planned?

What are Imperfects?

What is the difference between the Classic and Ultimate Sleep Bag?

What is a baby sleep bag or sack?

Where are your products made?

Won’t wool itch my baby’s skin?

Do I need more than one Woolino sleeping bag?

Adjusting Baby’s Sleep Layers for Fall and Winter Comfort

Frequently Asked Questions

How do I change my shipping address?

Can I ship an order to multiple addresses?

Shipping Terms

I forgot my sale code! Can you retroactively apply it?

Why isn't my sale code working?

What promotions or sales are you offering?

Discounts, sales and promotions

How do I get 10% off of my first purchase?

Promotions and Sale Codes

Can I cancel, change, or edit my order?Updated 2 months ago